Refund Policy
The Queens Head Piccadilly
Overview
This Refund Policy applies to booking deposits taken at The Queens Head Piccadilly, operated by BoPubCo Ltd.
Deposit Requirements
We require a deposit to secure group bookings. Amounts are as follows, and may be adjusted depending on the date and time of the booking:   • Groups of 1-8 people: minimum £25 deposit   • Groups of 8-15 people: minimum £35 deposit   • Groups of 16 or more: minimum £50 deposit Your booking will not be confirmed until payment has been received.
When You Are Entitled to a Refund
Your deposit will be refunded in full, or deducted from your final bill, provided that all of the following conditions are met:   • Your booking is not cancelled or changed with less than one week's prior notice   • No damage is caused to the building or its contents by any member of your party   • No member of your party is found stealing or accessing a non-public area of the premises   • Any agreed minimum spend or attendance criteria are met   • No member of your party is verbally or physically abusive towards staff or customers
How Refunds Are Processed
Refunds will be returned to the original payment card within 1-2 working days of your visit, subject to the above conditions being met. Alternatively, the deposit may be applied as a credit towards your drinks tab on the day.
Cancellations
If you cancel with less than one week's notice, your deposit will not be refunded. If you cancel with more than one week's notice, your deposit will be refunded in full within 1-2 working days.
Contact Us
If you have any questions about this policy, please contact us:   The Queens Head Piccadilly   15 Denman Street, Soho, London W1D 7HN   Tel: +44 20 7437 1540   Email: bookings@queensheadpiccadilly.com

The Queens Head is Operated by BoPubCo Ltd, Registered Address and Contact Address: 15 Denman Street, London, W1D 7HN
A limited company registered in England and Wales under Company No: 07581926 VAT Num: 121 3157 63